Full management of apartments for vacation rentals
We will optimize your advertisement by improving aesthetics, updating descriptions in various languages, pictures and guides of your neighborhood. Opening Doors will make your property a great offer with those details that make the difference.
Booking engines and revenue management
We update prices daily to adjust it to supply and demand. We get support on technological revenue management tools. We optimize rates to get the best profit by season, events and last minutes. We study the market to get positioned at the best price against the competition. We advertise on international platforms and on our own booking engine.
At Opening Doors we deal with the whole reservation process for tourist apartments. We synchronize the calendar in real time with a professional 2-way-API connection channel manager to avoid overbooking.
Contact & messaging
We get in contact with the guests to welcome them and organize the check-in. Opening Doors has parametrized communication technology, with scheduled deliveries of the information that the guests should know. We are available 365 days a year during extended hours.
At Opening Doors we achieve greater visibility and better positioning thanks to the low response time rate to guests. We monitor and respond to questions and incidents before and during the stay.
At Opening Doors we carefully select and train our team of cleaning workers to maintain a high standard of quality. Cleanliness is a decisive factor in the experience. Each apartment has its illustrated apartment preparation manual and cleaning protocol. We have a professional laundry service: clothes are provided clean, ironed and perfumed.
At Opening Doors we welcome guests in person to hand over the keys and explain the features of the property, the rules to be followed and the services available. We complete the registration process according to local regulations. This way, we have control of guests access so that you are get peace of mind during the reservation.
Monitoring of the stay
The next day we contact the guests… are you comfortable? We are always available! At Opening Doors we know how important it is to meet the expectations of the trip. We want the stay to be memorable and to be recommended to new travelers.
Check-out and on-line reputation
Time to say goodbye and ask how the experience was. We inspect the apartment and if there is any damage, we manage its compensation.
Comments are essential to improve positioning and attract new guests. We promote positive feedback and consider all suggestions from our guests.
From Opening Doors we periodically inspect the apartment and carry out scheduled maintenance to prevent service interruptions. We have a team of qualified technicians (plumber, electrician, gas, carpentry, etc.) for specific repairs and a general technician for domestic issues. We are available for emergencies 365 / 24hs.
We take care of the purchase of cleaning products, amenities, linens, dishes and electrical appliances in order to replace those that are finished or damaged.
Accounting and Taxes
We keep your files and accounting records. We pay the tourist tax and daily submit the guest registration to the Mossos d'Escuadra.